1bd678 Privacy Policy
Your personal information is completely safe with us. Learn how your data is collected and kept secure.
Table of Contents
1. Introduction and Scope
1bd678 ("we", "our") is a trusted online gaming platform in Bangladesh. This Privacy Policy ("Policy") describes how 1bd678 collects, uses, stores, and discloses personal information of users of our website, mobile version, and related services ("Platform").
By registering on or continuing to use our Platform, you are considered to have read and agreed to the terms of this Privacy Policy. This Policy should be read alongside our Terms and Conditions, and both documents apply together.
If you disagree with any part of this Policy, please stop using the Platform and contact our support team.
2. Information We Collect
1bd678 may collect your information in various ways. The categories of information collected are described in detail below:
2.1 Information You Provide Directly
Information you provide yourself during registration, login, and account management:
- Full name (accepted in both Bengali and English)
- Date of birth (for age verification purposes)
- Email address
- Mobile number
- Information related to your preferred payment method (last digits of your bKash, Nagad, Rocket, or Upay account number)
- National ID or passport details for identity verification (as part of the KYC process)
2.2 Automatically Collected Information
Technical information automatically collected while you use the Platform:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Browsing activity and session data on the Platform
- Login and logout times and dates
- Game play history and betting activity
2.3 Financial Transaction Information
Relevant financial information is recorded when deposits and withdrawals are made. All transactions are processed in Bangladeshi Taka (BDT / ৳).
3. Purpose of Data Collection
1bd678 uses your information only for lawful and specific purposes. The main purposes are:
- Account Creation and Management: To complete your registration process and keep your account secure.
- Identity Verification (KYC): To confirm the age and identity of users in accordance with applicable regulations — in particular to confirm that the user is at least 21 years old.
- Service Delivery: To smoothly operate all core services including gaming, betting, deposits, and withdrawals.
- Financial Transaction Processing: To ensure secure payments through bKash, Nagad, Rocket, and Upay.
- Customer Support: To provide 24/7 support in Bengali via live chat.
- Fraud Prevention: To detect unauthorized use of accounts, money laundering, and other illegal activity.
- Responsible Gaming: To identify problematic gaming behavior and provide timely support.
- Service Improvement: To continuously improve Platform performance and user experience.
- Legal Obligations: To retain information necessary to comply with applicable laws and regulations.
4. Data Storage and Security
1bd678 follows industry-standard technologies and practices to protect your personal information. Our Platform is fully secured with SSL encryption, which encrypts all communication between your browser and our servers.
Security measures include:
- 256-bit SSL/TLS encryption protocol
- Use of strong hashing algorithms for password storage
- Automated monitoring systems to detect suspicious activity
- Data stored in secure data centers
- Access to sensitive information is strictly controlled and limited to authorized personnel only
- Regular security audits and updates
Please note, however, that no method of transmitting or storing information over the internet is completely secure. We strive to ensure the highest level of protection, but we cannot guarantee absolute security.
5. Sharing Information with Third Parties
1bd678 does not sell your personal information or rent it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Information necessary to complete transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant payment gateways.
- Game Software Providers: Minimum necessary information (such as session IDs) may be shared with providers such as Pragmatic Play, Spribe, and JILI for the purpose of running games.
- Legal Obligations: When required to comply with a court order, government investigation, or applicable law.
- Fraud Prevention: Information may be provided to relevant authorities in cases involving money laundering or fraud detection.
- Corporate Restructuring: In the event of a company merger, acquisition, or asset transfer, the new party will still be bound to protect your information under this Policy.
Outside the circumstances listed above, your information will not be shared with any third party without your explicit consent.
6. Cookies and Tracking Technologies
The 1bd678 Platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your website experience.
6.1 Types of Cookies
- Essential Cookies: Required for the core functioning of the Platform (maintaining login sessions, security verification, etc.).
- Functional Cookies: Used to remember your preferences (such as language selection).
- Analytics Cookies: Used to collect statistics about Platform usage, which helps us improve our services.
6.2 Cookie Controls
You can disable most cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may affect some important Platform functions.
7. Your Rights
You have the following rights over your personal information:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (though some information may need to be retained to meet legal obligations).
- Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
- Right to Data Portability: The right to receive the information you have provided in a structured, commonly used format.
- Right to Object: The right to object to the processing of your information for specific purposes.
To exercise any of the above rights, please contact us. We will respond to your request within a reasonable time.
8. Privacy of Minors
1bd678's services are for individuals aged 21 or older only. We do not knowingly collect information from anyone under the age of 21. We verify age at the time of registration and may request identity verification documents if needed.
If it comes to our attention that a minor has registered on our Platform, that account will be closed immediately and the associated information will be deleted.
9. Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by applicable law.
- Active Accounts: All relevant information is retained while the account remains active.
- Closed Accounts: After an account is closed, certain information may be retained for a specified period to meet legal obligations.
- Financial Records: Records of financial transactions are retained for the period required by applicable law.
- Technical Logs: Technical logs for security and performance monitoring are retained for a limited period.
Once the purpose of retaining the data has been fulfilled, it is securely deleted or anonymized.
10. Changes to This Policy
1bd678 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you via your registered email or through a notification when you log in to the Platform.
The "Last Updated" date at the top of the Policy will be updated after each change. Continued use of the Platform after any changes means you have accepted the revised Policy.
We recommend that you review this Policy regularly so that you stay informed of the latest updates.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy, please contact us. Our privacy team will review your request properly and take the necessary steps.
Contact Us
24/7 Live Chat — Support available in Bengali
Email: [email protected]
We generally reply to your email as quickly as possible on business days. For urgent matters, please use live chat.